How people talk in the workplace tells you a lot about their level of ownership of results.
In my experience, 10 phrases stand out so it’s useful to share them with you so you can have a feeling about their interest in owning the future of your company:
- It’s not my problem; it’s up to someone else to take care of it.
- Why should I contribute when others aren’t doing their part?
- I don’t see how my actions affect the results.
- It’s not my responsibility to make things happen. Ask someone else.
- I did my part, so I’m not accountable for the results. Leave me alone.
- I can’t be expected to take ownership of something that’s not directly related to my role.
- I didn’t have a say in the decision-making process, so I don’t feel responsible for the outcome.
- It’s not my team, so I don’t feel accountable for their performance.
- I’m just following instructions; I don’t have control over the final outcome.
- Why should I put in extra effort when others aren’t pulling their weight?
In a nutshell…
What people say tells you a lot about how they see the current reality.
Owning results starts from shifting perspectives and changing the narrative.