How to deal with ‘primadonna’ in an organization

How do you deal with ‘primadonna’ in your organization? By definition, a primadonna is a very temperamental person with an inflated view of their own talent or importance. In other words, they are individuals with a boosted ego. They shine in front of clients and within the team. They don’t care much about current norms and behaviors. They know they are considered stars. There’s always an interesting debate about what to do with them. Shall we: – Keep them, because they bring immediate results and this is a priority for the organization, or – Dump them, because no matters their results, they are toxic to the company culture? Here’s the thing. If you keep them, you implicitly: – Accept that’s ok to break rules and norms – Allow anyone else follows the same path – Foster individual vs team results – Erode trust within your team – Create envy, disruptive conflict, and resentment – Lose credibility as a leader “An organization is nothing more than the collective capacity of its people to create value.” – Jack Welch
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